TACKLEBOX

Your Data – Come Clean

Bluefish is no stranger to working with a customer who is using many different wireless carriers. But until recently, we had not encountered a customer using more than three Canadian carriers.

After initial research and carrier contact, we conveyed two critical, cost-saving methods to the customer: eliminating zero use lines and carrier consolidation.

Zero Use Lines – My colleague and I analyzed each carrier account and determined several lines were considered zero usage lines. Based on this, we asked for further clarification from the customer and offered to cancel these zero usage lines. It was a simple decision for the customer, why retain the financial burden of unused lines? Although we helped investigate the issue, the customer truly takes the credit for their own cost savings!!!

Carrier Consolidation - After eliminating all zero usage lines, two of the four carriers were left with a limited number of active lines. Rather than keep an account open with very few lines, we recommended consolidating carriers. The customer heeded our suggestion, and we helped facilitate a consolidation effort and again, saving the customer money. Consolidation is not only a cost-savings tool, but it also helps reduce the inefficiencies which can accompany a customer spreading its wireless lines across too many different carriers.

These two examples of cost saving methods require a very thorough program-wide investigation that most of our customers don’t have time for.

If you’re interested in a ways you can lower wireless costs, call us and we’ll help explain all of our cost-saving processes in detail.